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This training is designed to assist participants in responding effectively to the health needs of their communities with a culturally competent program by:

• Building skills to plan, implement and evaluate culturally competent healthcare programs
• Building skills to identify cultural incompetency when it occurs

Objectives:

• Define cultural competence
• Distinguish between different domains and levels of cultural competence
• Identify areas of strength and development related to cultural competence
• Describe how cultural competence influences change within an organization
• Identify ways to enhance cultural competence within your agency
• Identifying where they are on the Cultural Competency Continuum
• Create environments whereby provider and consumer understand the other’s culture and how it plays a role in the type of care received
• Recognize variations in attitudes and values of different cultures
• Practice forms of communication which considers cultural differences
• Effectively evaluate your cultural competency program.